Go to the page of the residence concerned and click on the box “Submit an opinion”
It is delivered by our residences at the time of your stay.
We invite you to make your request at our call center by telephone on 0820 434 438 (0,18€/min + local call) from Monday to Friday from 9am to 7pm or by email at email@example.com
We invite you to send an email to firstname.lastname@example.org or by mail to our head office GOELIA – Immeuble l’Européen – 114 Allée des Champs Elysées 91042 EVRY CEDEX, no later than 2 weeks after the end of the stay.
We remind you that 99% of claims can be settled on site at the reception.