Goélia Le Balcon des Neiges (Summer)

CONTACT DETAILS FOR THE RESIDENCE:

Résidence Goélia Le Balcon des Neiges
Entre les Rieux
Route de la Croix de Fer
73530 Saint Sorlin d'Arves
Tel: 04 79 59 96 81
info.st-sorlin@goelia.com

Residence open from July to August

OUR SUGGESTIONS FOR A PLEASANT STAY

- Your shopping delivered directly to your apartment:
The Plus service from the SHERPA store offers Goélia customers a shopping delivery service at the complex. You come to the store to do your shopping and it is delivered to you later that day for free. Option of ordering on the Sherpa site 4 days before delivery date.


OUR INCLUDED SERVICES

In the price of your stay, the following is included:
- Water and electricity charges
- Access to the heated covered pool (7m x 4.50m - depth 1m to 1.50m) open during the opening hours indicated by the reception,
- Television
- The WiFi access at the reception during its opening hours. Access limited to 30 minutes per day and per adult.
- Borrowing baby gear (bed, chair or bathtub) to be pre-booked, subject to availability.
About beds, according to the manufacturers, we do not supply additional mattress to guarantee the safety of your children. From 15/11/23, paid service.

OUR EXTRA SERVICES:

- Cancellation insurance for all justified causes: Cancellation insurance can be taken out when booking. This cancellation guarantee is valid in particular for medical reasons, accident, death including illness due to an epidemic or pandemic (declared illness, contact case, failure to obtain PCR test results before departure - traveler or member of his immediate family). The price of this insurance varies according to the total amount of your stay. If you add a service after validation of the file, the amount of insurance may change (excluding administrative fees and insurance - price per accommodation): from €25.
For more information: https://www.goelia.com/guide/cancellation/

- Multi-risk insurance: This insurance covers our cancellation guarantee as well as snow cancellation (breakage or theft of personal ski equipment, loss or theft of ski pass, interruption of stay, interruption of snow activity), assistance and repatriation. The price of this insurance varies according to the total amount of your stay. If you add a service after validation of the file, the amount of insurance may change(excluding booking fees - price per accommodation): from €45.
For more information : https://www.goelia.com/guide/comprehensive/

These insurances must be reserved at the time of booking and cannot be ordered subsequently.

- Our friends the animals: Small pets are accepted on a leash subject to an extra charge per animal to be paid on site of €32 per week, €8 per day, €60 for 2 weeks, or €75 for 3 weeks or more (only 1 animal per accommodation). To be notified when booking. Rabies vaccination certificate compulsory. First and second category attack dogs (pit bull, guard or defence dogs) are banned in our complexes.

- End of stay cleaning : If the accommodation is not left in a perfect state of cleanliness, or if the holidaymaker prefers not to do it: € 51 for accommodation for 2 to 5 people, € 72 for accommodation for 6 to 7 people, € 82 for a accommodation for 8 to 9 people and € 99 for accommodation for 11 people (to be paid on site). In any case, the accommodation must be returned with the kitchenette clean (dishes washed and stored).

- Privatized access to the sauna: €8/20 min solo session - €12/20 min duo session / €5 per additional person with a maximum of 6 people
(access prohibited to minors unaccompanied by an adult and to children under 16)

- duvet cover, sheet and pillowcase hire possible : €11 per bed - change €11 / bed / change (to be paid on site)

-Beds made on arrival service: €22/bed (including sheets and pillowcases). Pre-book and pay on site.

- Bathroom linen (1 large towel, 1 small towel and a bathmat): €8.50 per person/kit/week - change: €8.50/pers/change (to be paid on site)

- WiFi access: Simply connect to our supplier's website and pay directly by bank card (visa or mastercard) on 1st connection. The prices are as follows: €6 per day / €12 3 days / €20 per week / €30 for 2 weeks / €34 family offer 1 week (3 devices) / €51 family offer 2 weeks. Goélia will let you know, when you arrive, the homepage of the website, but is not involved in the order, or in the connection.

-Hygiene kit: (washing up liquid, dishwasher tablets, sanitary cleaner, sponge, bin bags): €6/kit (to be paid on site)

- Pool table in the reception area: €2

- From arrivals on 15/11/23- Baby equipment rental (bed, chair and or bath) left in the accommodation: €5 / stay. To be reserved at the same time as the accommodation and according to availability. Regarding the beds, in accordance with the recommendations of the manufacturers, we do not provide additional mattresses in order to guarantee the safety of your children (to be paid on site).


INFORMATION FOR YOUR STAY:

- Departure and arrival times:
Arrivals: Saturday between 15:00 and 19:00. The hour of the provision of the accomodation can vary depending on the preparation of this one.

Departures: Before 10.00

Any arrivals outside these times must be agreed with the reception for the residence.

- Deposit: €250 per accommodation (to be paid on site).

- Tourist tax : approx. €0.60 per day and per person over 12 years old, according to the municipal decision (to be paid on site).

Access to the residence