CONTACT DETAILS OF THE COMPLEX
Goélia Arcadius Holiday Complex
5 avenue de la Pinède
Alert the complex in case of delay on the day of your arrival.
OUR SUGGESTIONS FOR A PLEASANT STAY
- Spa 50 m away from the fitness centre in Balaruc les Bains : located 50m from the complex at the Ibis Spa Hotel, benefit from preferential rates (30% discount on care, and 15% on other services).
All spa-wellness stays include access to the indoor pool (pool and spa reserved for guests over the age of 18) heated with jets and a hammam.
Reservations can be made at 04 67 80 28 00, from 9:00 a.m. to 5:00 p.m., 7 days a week
OUR INCLUDED SERVICES
The price of your stay includes:
- Water and electricity charges
- Access to the heated pool (12.5m x 18m - profondeur 1.20m) open from 03/04/21 to 30/10/21 with a children's pool (3.6m x 3.6m - depth 0.40m) and solarium. There is no lifeguard on duty.
- 1 parking space, subject to availability
- Bicycle storage
- The loan of baby equipment (depending on availability and pre-booking at the same time as the accommodation). About beds, according to the manufacturers, we do not supply additional mattress to guarantee the safety of your children.
OUR SERVICES FOR AN ADDITIONAL CHARGE
- Cancellation insurance for all justified causes: Cancellation insurance can be taken out when booking. This cancellation guarantee is valid in particular for medical reasons, accident, death including illness due to an epidemic or pandemic (declared illness, contact case, failure to obtain PCR test results before departure - traveler or member of his immediate family). The price of this insurance varies according to the price of the stay (excluding administrative fees and insurance - price per accommodation): up to € 500: € 24 / From € 501 to € 850: € 40 / From € 851 to € 1,200: 48 € / From € 1201 to € 1500: € 64 / From € 1501 to € 3000: € 84/ From € 3001 to € 5000 € : € 125 / From € 5001 to € 8000 : € 180 / From € 8001 to € 10000 : € 300 / From € 10001 to € 15000 : € 500 / From € 15001 to € 20000 : € 850
- Multi-risk insurance: This insurance covers our cancellation guarantee as well as assistance and repatriation. The price of this insurance varies according to the price of the stay (excluding booking fees - price per accommodation): Up to € 500: € 40 / From € 501 to € 850: € 52 / From € 851 to € 1200: € 66 / From € 1201 to € 1500 : € 84 / From € 1501 to € 3000 : € 116 / From € 3001 to € 5000 : € 190 / From € 5001 to € 8000 : € 250 / From € 8001 to € 10000 : € 410 / From € 10001 to € 15000 : € 700 / From € 15001 to € 20000 : € 1100These insurances must be reserved at the time of booking and cannot be ordered subsequently. Find all the reasons and conditions of our insurance in our "cancellation insurance" tab at the bottom of the page.
- Our animal friends: Small pets are allowed on a lead for an additional charge to be paid on site of €39/week. Please mention when booking (anti-rabies certificate is mandatory). Attack (pit bull) and 2nd category dogs. (guard/protection) are not allowed. 1 animal per accommodation only.
– End-of-stay housecleaning service : If your apartment is not left perfectly clean, a housecleaning fee will be charged: €45 (studio and cabin), € 50(mezzanine and 2 rooms) to be paid on site. If you prefer not to do the cleaning yourself, please notify our reception (final or daily cleaning on request).
- Set of sheets and towels: €16/person/week or €8 for a pair of sheets for small beds and €11 for big beds.
- WiFi in units: Simply connect to our supplier's website and pay directly by bank card (visa or mastercard) on 1st connection. The prices are as follows: €6 per day / €12 3 days / €20 per week / €30 for 2 weeks / €30 family offer 1 week (3 devices) / €40 family offer 2 weeks. Goélia will let you know, when you arrive, the homepage of the website, but is not involved in the order, or in the connection.
- Pine forest view (for Studio 2-3 people, Studio for 4 or 5 people and Mezzanine studio for 4 or 5 people) : €35/week (subject to availability, to book in advance)
- Laundrette : Rates on site
INFORMATION FOR YOUR STAY:
- Departure and Arrival Times:
Arrivals: Saturday between 16:00 and 19:00. The hour of the provision of the accomodation can vary depending on the preparation of this one.
Departures: Before 10.00
Any arrivals outside these times must be agreed with the reception of the residence.
- Deposit: €250/apartment. This deposit will be returned to you the day of departure after an inventory or by post within 8 days in the event of departures outside of opening hours.
- Tourist tax: Approximately €0.99 / day / person over the age of 18. (The decision may be amended at any time by the Municipality). As this is a local tax, Goélia is not responsible for any changes.
- All your requests (facing a particular way, floor, view, apartment no., etc.) will be taken into account as far as possible, but cannot be guaranteed.
Never exceed the maximum capacity of authorised persons in the dwelling. For safety reasons, we will be required to deny you access (even if it's a baby).
Residence access :
By aeroplane: Montpellier Airport 30 km away.
By road: 8 Km from Sète Motorway A9 exit Sète, direction Balaruc le Vieux then BALARUC LES BAINS by the D129. The complex is located in the Pech Méjà neighborhood.